by Tony Poulos | Sep 21, 2009 | Blog
Support for the move to eBilling has come from a very surprising source and it’s probably totally unintentional. UK’s Royal Mail is on strike and the headlines are not attacking the strikers or the Post Office but are concentrating on the plight of... by Tony Poulos | Sep 17, 2009 | Blog
Wireless week reports that T-Mobile USA has dropped a plan to begin charging customers $1.50 per month to get a paper copy of their bill in the mail. The wireless phone carrier had recently informed its 33 million customers that the fee would go into effect this past... by Tony Poulos | Sep 15, 2009 | Blog
I received a press release today that caught my eye. It was issued by PR Newswire Asia and was announcing Singapore start-up Pechora Technologies’ HomeCamera service as winner at last week’s Broadband World Forum Europe in Paris. It wasn’t just that this was a... by Tony Poulos | Sep 14, 2009 | Blog
While many people say they are currently forgoing a night out on the town for a quiet night in, perhaps they are spending it in front of a computer trying to find their perfect match instead, at least that’s what the 2009 NetGuide Telecom Broadband survey reveals.... by Tony Poulos | Sep 6, 2009 | Blog
If telecommunications service providers continue to believe that they own their customers because they have a ‘billing’ or ‘customer care’ relationship with them they are in for a really big shock. Those massive investments in billing, payments and customer... by Tony Poulos | Aug 24, 2009 | Blog
Australia’s Telecommunications Ombudsman, Deidre O’Donnell, and the industry have worked for the last six months on a program called Connect Resolve, aimed at improving standards. Unfortunately for Telstra, it stood out in terms of the rapid increase in... by Tony Poulos | Aug 20, 2009 | Blog
What game do you suppose Microsoft is playing? When was the last time it came out with a totally new, innovative product that has taken the world by storm? It seems to have become a regular event for competitors like Apple, yet despite having become innovation... by Tony Poulos | Aug 19, 2009 | Blog
EyeCall, running on Nokia 3G handsets, would have to be up there as one of the most useless apps ever developed for a mobile device. Even the name has nothing to do with what it does. The application enables the user to silence an incoming call and send a auto-text... by Tony Poulos | Aug 18, 2009 | Blog
Malaysia is looking to follow China and Australia by publicly introducing Internet filtering. Singapore has been doing it so furtively for years as many residents which have received popup warnings from the Media Development Authority will confirm. This growing... by Tony Poulos | Aug 12, 2009 | Blog
It may only be a sign of the times but rumors surrounding the demise of one of Australia’s favourite weekly publications, in favour of its electronic sister, could have repercussions far and wide. The Trading Post, the bible for classified advertisements for every...