Let's get ready to rumble

I had almost given up hope that someone was going take a stand against the FCC’s Net Neutrality rules that were announced purposefully in the midst of the holiday season. It took a while but Verizon has made the first move in challenging what was starting to look like...

Charging on moral grounds

Are we seeing the beginning of a fightback from ISPs tired of carrying heavy traffic loads from ‘over-the-top’ freeloaders, or is it just a case of ‘smoke and mirrors’. The first volley came from Comcast aimed at Level 3, one of the largest Internet backbones in the...

Carrier billing for content doomed?

Carrier billing for content services is doomed in advanced markets because of fundamental conflicts of interest, and standalone payment specialists are best placed to handle charging. That’s the view from mobile content entrepreneur Simon Buckingham, speaking...

Aussie floods bring comms to the forefront

I’m is considering taking up a new career as a fortune-teller. I may not have predicted the horrendous floods sweeping through Queensland in Australia, but my words on preparedness were certainly timely. “Maybe it’s time to review the massive spend on marketing...

WikiLeaks witch-hunt begins (and nothing is sacred)

The wrath of a government scorned seems to show no signs of abating as the US launches what is tantamount to a witch-hunt in the ongoing WikiLeaks saga. Reports emanating from the NY Times, BBC and CNN claim the US government has even subpoenaed Twitter in a bid to...

Britain is back with a bang!

Following hot on the heels of one of England’s greatest sporting triumphs, beating Australia on its home turf in cricket, is good old British Telecom thumbing its nose at those other ex-colonials, the Americans, and the net neutrality bunkum. In the best spirit of...

Divorce, saving lives with mobiles

Mobile phones are truly amazing devices and the ways they are being used, well, nothing short of astounding. Who would have thought that they could be used to divorce one’s wife? Yes, I know what you’re thinking, your partner pays more attention to their iPhone or...

C U in the C-suite?

I have an economic theory that when times are tough and a company needs to ‘batten down the hatches’ the best CEOs come from the CFO or ‘bean counter’ ranks. Similarly, when times are good and a CSP is in growth mode you can’t do better than having a CIO or CMO in the...

It won't happen to me!

“In short I am a disgruntled XXXX customer after using the service for less than 6 weeks. After my relentless attempts to contact XXXX customer support to resolve my issues (the usual dropped calls, no reception, poor battery life and delayed voicemail messages) I...