Ballmer publicly admits screw-ups on Windows Mobile

It has been reported that  Microsoft’s chief executive Steve Ballmer has been criticising his own products, notably Windows Mobile at Microsoft’s Venture Capital Summit.  One can only wonder why it’s taken him so long. You would think that falling market...

Twitter investor sounds like a twit

According to one of its venture capital investors, Twitter’s path to profitability lies in charging for mobile use. In an exclusive interview with UK’s Guardian newspaper, Joi Ito, chief executive of Creative Commons, made some startling statements that appeared...

Should we poo-poo ARPU?

Every now and again the press raises that old chestnut about the value of using ARPU (average revenue per user) as a valid metric of service provider’s performance.  It’s usually on low news days!  It raises the question that if ARPU is not the right metric to...

Royal Mail strike enhances eBilling argument

Support for the move to eBilling has come from a very surprising source and it’s  probably totally unintentional.  UK’s Royal Mail is on strike and the headlines are not attacking the strikers or the Post Office but are concentrating on the plight of...

T-Mobile bungles move to eBilling

Wireless week reports that T-Mobile USA has dropped a plan to begin charging customers $1.50 per month to get a paper copy of their bill in the mail. The wireless phone carrier had recently informed its 33 million customers that the fee would go into effect this past...

And now for 'Software-AND-a Service'

I received a press release today that caught my eye. It was issued by PR Newswire Asia and was announcing Singapore start-up Pechora Technologies’ HomeCamera service as winner at last week’s Broadband World Forum Europe in Paris. It wasn’t just that this was a...