by Tony Poulos | Sep 21, 2009 | Blog
Support for the move to eBilling has come from a very surprising source and it’s probably totally unintentional. UK’s Royal Mail is on strike and the headlines are not attacking the strikers or the Post Office but are concentrating on the plight of... by Tony Poulos | Sep 17, 2009 | Blog
Wireless week reports that T-Mobile USA has dropped a plan to begin charging customers $1.50 per month to get a paper copy of their bill in the mail. The wireless phone carrier had recently informed its 33 million customers that the fee would go into effect this past... by Tony Poulos | Sep 15, 2009 | Blog
I received a press release today that caught my eye. It was issued by PR Newswire Asia and was announcing Singapore start-up Pechora Technologies’ HomeCamera service as winner at last week’s Broadband World Forum Europe in Paris. It wasn’t just that this was a... by Tony Poulos | Sep 14, 2009 | Blog
While many people say they are currently forgoing a night out on the town for a quiet night in, perhaps they are spending it in front of a computer trying to find their perfect match instead, at least that’s what the 2009 NetGuide Telecom Broadband survey reveals.... by Tony Poulos | Sep 6, 2009 | Blog
If telecommunications service providers continue to believe that they own their customers because they have a ‘billing’ or ‘customer care’ relationship with them they are in for a really big shock. Those massive investments in billing, payments and customer...