by Tony Poulos | Jan 19, 2016 | Blog
It is extraordinary how badly banks treat their customers. Getting the service you want is a hit and miss affair. RBS and NatWest are the latest to lock people out of their accounts. HSBC managed this trick not so long ago. In the latest RBS case, the culprit was a... by Tony Poulos | Jan 14, 2016 | Blog
You can always rely on the annual CES spectacle in Las Vegas to bring out the best, and worst, ideas for our digital future. But just when you thought you had seen all the possible Internet of Silly Things (IoST) ideas CES managed to pull some from the depths. Take,... by Tony Poulos | Jan 7, 2016 | Blog
If you are connected to the internet by any means in 2016 you are also likely to be using some form of social networking for personal or business use – even if you don’t realize it. You may have purposely avoided Facebook, LinkedIn and the like, but you can bet... by Tony Poulos | Jan 4, 2016 | Blog
This time last year I wrote that it was trendy for analysts and journalists to look into their crystal balls and tell you what to expect in the coming year. For me, it made more sense to look back on the year past and see what had failed or otherwise made no sense... by Tony Poulos | Dec 29, 2015 | Blog
In last year’s Visions report, I highlighted falling revenues and net neutrality as being major issues CSPs would face in the year ahead. But neither became the big issue I anticipated. The telecoms industry has an uncanny ability to weather storms, and even if voice...