Chatting with David Thodey, CEO of Telstra
I had the great experience and pleasure of meeting and chatting with Telstra CEO, David Thodey at MWC 2013 in Barcelona. Here’s what he had to say.
Telstra throttles, world watches
Newspapers in Australia report that Telstra is making a bold move to ‘throttle’ or slow the speed at which its ADSL customers download content through peer-to-peer (P2P) networks in peak periods as part of a trial. TM Forum members present at Management World in Dublin in 2011 and Singapore in 2012 will not be surprised at this [...]
‘Throne Surfing’ big in Oz
Australia’s obsession with mobile internet-connected ‘smartphones’ has reached new heights (or lows) depending on how you read the results of a Telstra survey. Australians have admitted to using their devices in bed, on the loo and, alarmingly, when behind the wheel. The inaugural Telstra Smartphone Index revealed the average Australian had entered a new age [...]
Aussie NBN Co/Telstra deal struck (maybe)
Newspaper headlines in Australia proclaimed on Sunday that Telstra had signed a deal with NBN Co to transfer customers from its copper network onto the National Broadband Network’s fibre network and share Telstra’s infrastructure. Not surprisingly, a press release from Telstra was a little more muted stating it had signed a non-binding Financial Heads of [...]
Telstra’s Thodey all out to improve customer experience
Australia’s Telecommunications Ombudsman, Deidre O’Donnell, and the industry have worked for the last six months on a program called Connect Resolve, aimed at improving standards. Unfortunately for Telstra, it stood out in terms of the rapid increase in complaints on a range of issues from billing to customer service in general. However, the increase was [...]
Shouting from the sidelines: sport gets lippy in the battle for Telstra
Structural or operational? The separation debate rages on in Australia with the government, opposition and even Australia’s competition watchdog all making their opinions public. However, the most influential barracking against separation has come from a most unlikely source. Telstra has won the backing of both the AFL (Australian Football League) and NRL (National Rugby League), [...]
Sol Trujillo leaves Telstra operationally strong but strategically weak
He’s gone. The saviour of Telstra uncharacteristically sneaked away quietly and Sol Trujillo’s time at the helm of Australian telecoms is over – but it will be quite some time before he is forgotten. Read article…
Voluntary separation mooted for Telstra
The Australian newspaper has revealed that the Australian Government is considering giving Telstra the opportunity to buy up to 49 per cent of its $43 billion national broadband network if the telco would voluntarily sell its wholesale arm. Read article…
Sol Trujillo: standing in for the greedy bankers down-under?
There is no doubt that Telstra’s departing CEO, Sol Trujillo, would like to be best remembered for masterminding the world’s fastest national mobile network, but it is more likely he will be remembered for the financial blowout of his A$12 billion transformation project which is now exercising press, shareholders and onlookers in Australia. Read article…
Cool Apps and Hot Air? Telco pushes sustainability through ICT
Telstra and the Australian World Wildlife Fund have launched a white paper that highlights how ICT can be both commercially friendly and improve environmental sustainability for large organisations, and the paper introduces a set of tools to enable enterprises to estimate the environmental and financial benefits of ICT investment. Read article…