Telstra's Thodey all out to improve customer experience

Australia’s Telecommunications Ombudsman, Deidre O’Donnell, and the industry have worked for the last six months on a program called Connect Resolve, aimed at improving standards. Unfortunately for Telstra, it stood out in terms of the rapid increase in...

Voluntary separation mooted for Telstra

The Australian newspaper has revealed that the Australian Government is considering giving Telstra the opportunity to buy up to 49 per cent of its $43 billion national broadband network if the telco would voluntarily sell its wholesale arm. Read article…