Pssst, wanna buy a new BSS?

One of the challenges I face in my role at the TM Forum is keeping abreast of all the innovation and advancement of Business Support Systems, especially around billing and customer care. With the acceptance and adoption of Service Oriented Architectures (SOA) the move...

Another Apple Masterclass.

The App Store saga continues.  Apple’s online iPhone applications outlet has reportedly delivered more than 60 million programs in its first month of operation. Not bad considering the teething problems Apple suffered in the early days of operation. Read...

Ad-funded mobile carving out a solid niche

Mobile ad spending may be set to soar but, according to the advertising industry, telcos don’t understand the advertising business and may not be best placed to reap a share of the benefits. Read article…

When good operators go bad

All too public wrangles between Australia’s incumbent operator, Telstra, and main rival and premier ‘wannabe’ SingTel Optus have been a staple source of entertaining news for Australian reporters for years. Read article.