by Tony Poulos | Jan 15, 2014 | Blog
Depending on where you stand, AT&T has either become the angel of mercy or the devil incarnate. Rarely have we seen so much vitriol emerging from the press over a data plan a telecoms operator has released. We are talking here about AT&T’s ‘Sponsored Data’...
by Tony Poulos | Aug 29, 2013 | Blog
I was fascinated to read in the recent Openet research paper, ‘Charging and Billing for the Digital Economy’ that 87 per cent of operators surveyed believed that billing systems would be replaced by real-time charging systems within the next four years. Those with...
by Tony Poulos | Aug 25, 2013 | Blog
I’m sure you all thought that Google Glass was developed to be the next big thing and generate billions of dollars in hardware and app revenues. You were probably right but the latest theories are exposing a trove of potentially massive revenue streams to supplement,...
by Tony Poulos | Aug 22, 2013 | Blog
At a time when cloud-based services are being touted as the answer to everyone’s IT processing needs comes a series of big name disruptions. Last Friday Google had an unprecedented outage that only lasted two minutes but had the effect of killing off 40 percent of the...
by Tony Poulos | Aug 18, 2013 | Blog
For my sins I possess and use devices that have Apple iOS, Android and Windows operating systems. I could spend hours outlining the features, good and bad, of all of them but, quite honestly, none of them are perfect – for my liking anyway. However, one thing that...
by Tony Poulos | Aug 15, 2013 | Blog
I remember reporting years ago on rubbish bins in public places that sent a message to base when they needed emptying. I thought it was a bizarre concept at the time until it was explained to me just how much time and money was being wasted on ‘truck rolls’ attending...
by Tony Poulos | Aug 7, 2013 | Blog
I am in the process of writing a new ‘billing’ training course for the TM Forum to replace the existing ‘Introduction to Next Generation Billing.’ The more research I do the more it seems It seems that what was ‘next generation’ four years ago has already become ‘this...
by Tony Poulos | Aug 7, 2013 | Blog
CEM, or customer experience management, is one of those high visibility areas that everyone is aspiring to improve. There are so many interpretations of what the term actually means that it is not surprising it causes confusion in the marketplace. You might think you...
by Tony Poulos | Aug 1, 2013 | Blog
So, it seems Google’s foray into WiFi provisioning leaps from ‘experiments’ in two US cities to helium-filled balloons over New Zealand and now to the sacrosanct coffee temples of Starbucks, all 7,000 of them in the USA. Are alarm bills ringing yet amongst network...
by Tony Poulos | Aug 1, 2013 | Blog
Excuse me for appearing to be confused about the state of play with Isis – the US-based NFC-based mobile commerce network spearheaded by Verizon Wireless, AT&T Mobile and T-Mobile US. I liken its progress more to the iris plant rather than an agile attempt...
