Billing not quite dead, yet!

I was fascinated to read in the recent Openet research paper, ‘Charging and Billing for the Digital Economy’ that 87 per cent of operators surveyed believed that billing systems would be replaced by real-time charging systems within the next four years. Those with...

Glass not so rose-coloured

I’m sure you all thought that Google Glass was developed to be the next big thing and generate billions of dollars in hardware and app revenues. You were probably right but the latest theories are exposing a trove of potentially massive revenue streams to supplement,...

Disrupting disruptive cloud services

At a time when cloud-based services are being touted as the answer to everyone’s IT processing needs comes a series of big name disruptions. Last Friday Google had an unprecedented outage that only lasted two minutes but had the effect of killing off 40 percent of the...

When will they grow up?

For my sins I possess and use devices that have Apple iOS, Android and Windows operating systems. I could spend hours outlining the features, good and bad, of all of them but, quite honestly, none of them are perfect – for my liking anyway. However, one thing that...

Bin laden with technology

I remember reporting years ago on rubbish bins in public places that sent a message to base when they needed emptying. I thought it was a bizarre concept at the time until it was explained to me just how much time and money was being wasted on ‘truck rolls’ attending...

It's all about 'now' – even for billing

I am in the process of writing a new ‘billing’ training course for the TM Forum to replace the existing ‘Introduction to Next Generation Billing.’ The more research I do the more it seems It seems that what was ‘next generation’ four years ago has already become ‘this...