It won't happen to me!

“In short I am a disgruntled XXXX customer after using the service for less than 6 weeks. After my relentless attempts to contact XXXX customer support to resolve my issues (the usual dropped calls, no reception, poor battery life and delayed voicemail messages) I...

Net neurosis reigns – if it ain't broke, regulate!

FCC Chairman, Julius Genachowski, had his Christmas wish granted when ‘net neutrality’ rules were voted in this week 3-2. The net neutrality vote was hardly unanimous, being carried along party lines with Democrat and Republican Commissioners voting for and against,...

Alleged corruption in India leads to bill shock

One thing that strikes any visitor to India is the fact that things never seem quite finished. Magnificent corporate buildings in new tech parks are all ready to go but quite often there is no power connection to the building or the roads to the buildings are not even...

Amazon's WikiLeaks actions cloud Cloud's future

Amazon’s ignominious dumping of WikiLeaks as a customer almost went unnoticed, except by myself, and a few others, including the venerable Wall Street Journal. Connecticut Senator Joe Lieberman, chairman of the Senate Homeland Security committee had contacted Amazon...

Mobile operator's worst fear?

What happens if a mobile network cracks under the strain of a ‘data tsunami’? This was one of the most hotly debated topics at the recent ‘Monetizing Bandwidth’ roundtable held at TM Forum’s MW Americas last month. Although most attendees thought it was some way...

Staying neutral on WikiLeaks

The WikiLeaks saga continues as its leader and alleged sex offender, Julian Assange, squanders behind bars in the UK awaiting extradition to Sweden to face allegations of having sex without a condom, yet no charges have yet been laid in Sweden. (I always thought the...