by Tony Poulos | Feb 24, 2011 | Blog
When embattled Australian mobile operator, Vodafone Australia (VHA) experienced major network issues late last year its CEO told the market it was due to ‘temporary software bugs’. When its customers rallied behind one Adam Brimo who set up a website to vent his... by Tony Poulos | Feb 22, 2011 | Blog
Reprint of article that appeared in Telecom Asia Feb 15, 2011: When a telco hits the headlines it is usually bad press. When it brushes aside the issues raised and comes up with feeble excuses, it becomes the target of even more bad press and, in the case of Vodafone...