The business of social business is tricky business

“The Business of Social Business – what works and how it’s done” is IBM Global Business Service’s latest survey of more than 1,100 businesses around the world and extensive interviews with more than two dozen widely recognized leaders in social business....

Early predictions promise bright year ahead

January is traditionally the month for new year industry predictions but IDC has jumped in early with some crystal ball gazing. The not so surprising part is that transformation has been a recurring theme in the annual IDC predictions over the past several years....