Do we invite regulation?

Singapore regulator, the Infocomm Development Agency (IDA), recently introduced a series of bold, even radical, measures to protect local mobile service consumers. The usual suspects – premium rate services (PRS) and data roaming featured, but IDA also launched...

Euro 'bill shock' days are numbered (or are they)?

The days of European ‘bill shocks’ are well and truly numbered.  The most recent headline grabber being a German resident downloading a TV program while roaming in France facing a bill of €46,000 when he got home.  But that’s all about to change and service providers...

'Shocking' billing survey results from Singapore

Leading messaging company, Acision, today revealed in market research commissioned by the company that over 90 per cent of postpaid mobile phone users in Singapore have experienced ‘bill shock’ locally or while roaming, especially when using mobile data services....