Facebook fast becoming first 'unsocial' network

What happens when you hold a referendum and 87 per cent of voters reject the motion? If you were a government, or even a normal corporation, the motion would not be carried – but it seems that if you’re Facebook you can just ignore your members and do whatever you...

At the crossroads

Every industry sector and every business, at some stage or another, reaches a crossroads where a direction has to be taken, and that decision could be critical in its survival. The telecom industry has had to navigate a number of crossroads in its relatively brief...

Oh no – not another three-letter acronym!

We are all hung up just now on ‘monetization.’ It will also be a major theme at the upcoming TM Forum Management World Americas event in Orlando. I receive countless press releases on the subject and occasionally I get excited about what I’m reading. Today was one of...