Disrupting disruptive cloud services

At a time when cloud-based services are being touted as the answer to everyone’s IT processing needs comes a series of big name disruptions. Last Friday Google had an unprecedented outage that only lasted two minutes but had the effect of killing off 40 percent of the...

Penny dropped early at Dropbox

If there was ever a perfect example of how the Cloud should work for normal people like you and me it must be Dropbox. It you don’t know what it is, you are either a hermit living in a cave or don’t have an issue with storing and forwarding big files, or any files for...

Clouds rain on Amazon

If you were hoping to access Reddit, Quora, FourSquare, Hootsuite, SCVNGR, Heroku, Wildfire, parts of the New York Times, ProPublica and about 70 other sites last Thursday, you may have been out of luck. It was also no fault of their own that they went offline, some...

Aussie floods bring comms to the forefront

I’m is considering taking up a new career as a fortune-teller. I may not have predicted the horrendous floods sweeping through Queensland in Australia, but my words on preparedness were certainly timely. “Maybe it’s time to review the massive spend on marketing...

Oh no – not another three-letter acronym!

We are all hung up just now on ‘monetization.’ It will also be a major theme at the upcoming TM Forum Management World Americas event in Orlando. I receive countless press releases on the subject and occasionally I get excited about what I’m reading. Today was one of...