by Tony Poulos | Oct 19, 2011 | Blog
“Wireless carriers agree to end bill shock” declared the CNNMoney headlines, “those surprise overage charges on your wireless bill will soon be a thing of the past.” Oh really! The story was either written by an extreme optimist or someone who... by Tony Poulos | Apr 20, 2011 | Blog
Singapore regulator, the Infocomm Development Agency (IDA), recently introduced a series of bold, even radical, measures to protect local mobile service consumers. The usual suspects – premium rate services (PRS) and data roaming featured, but IDA also launched... by Tony Poulos | Oct 19, 2010 | Blog
BS (Bill Shock) Day has been and gone and the FCC voted unanimously to gather more information on proposed rules that would require mobile service providers to send usage alerts and related information to customers to help them avoid bill shock. Wow, that’s... by Tony Poulos | Oct 15, 2010 | Blog
Yesterday was BS (Bill Shock) Day at the FCC in the United States. This is the day the FCC (Federal Communications Commission) plans to introduce new rules for mobile phone bills. The goal is to avoid consumer ‘bill shock’ from unexpected charges. The... by Tony Poulos | Dec 23, 2009 | Blog
The days of European ‘bill shocks’ are well and truly numbered. The most recent headline grabber being a German resident downloading a TV program while roaming in France facing a bill of €46,000 when he got home. But that’s all about to change and service providers...