The other side of the smart meter story

Despite all we read and hear about the benefits of smart meters, there is a growing public movement against them in some countries. That may sound surprising considering what we are told about better management and distribution of power generation via the smart grid,...

At the crossroads

Every industry sector and every business, at some stage or another, reaches a crossroads where a direction has to be taken, and that decision could be critical in its survival. The telecom industry has had to navigate a number of crossroads in its relatively brief...

The business of social business is tricky business

“The Business of Social Business – what works and how it’s done” is IBM Global Business Service’s latest survey of more than 1,100 businesses around the world and extensive interviews with more than two dozen widely recognized leaders in social business....

Penny dropped early at Dropbox

If there was ever a perfect example of how the Cloud should work for normal people like you and me it must be Dropbox. It you don’t know what it is, you are either a hermit living in a cave or don’t have an issue with storing and forwarding big files, or any files for...

Cannibalization becomes a sticky issue

So, here’s a Wi-Fi calling service that allows customers to use the unlimited calls from their home phone talk plan on their smartphone – whether at home, at a friend’s, or even abroad.  As long as there’s a Wi-Fi connection, users will have the freedom to use their...

Held to ransom by digital criminals

In the old days, pre-digital that is, a popular extortion method involved the kidnapping of family members by heartless criminals who were then held to ransom until money was handed over. Worst-case scenarios saw body parts removed and sent back to prove how serious...

Crystal Ball Session: What do the customers want?

Panel discussion moderated by Tony Poulos at TM Forum’s Management World Americas held in Orlando, Florida in December 2012. It features Isaias Sudit, CEO & Founder, GridGlo and Jody Ranck, Consultant & Author, “Connected Health: How Mobile Phones,...

Telcos at the crossroads

Every industry sector and every business, at some stage or another, reaches a crossroads where a direction has to be taken and that decision could be critical in its survival. The telecom industry has had to navigate a number of crossroads in its relatively brief...

Seeking sense in censorship

The very thought of wholesale censorship of the internet by governments would appear abhorrent to many in this digital, hyper-connected era, but it hasn’t stop many from trying. Whether for religious, cultural, national security or citizen ‘protection’ reasons,...