Did Comcast the first stone in data revenue stoush?

You might recall some time back I boldly suggested that one way CSPs could start generating revenues from internet traffic was to charge other ISPs or CSPs that were transiting their network, much like interconnect works in the voice world. A fascinating email has...

Free trade, globalization and flying pigs.

I am not a great fan of over-regulation. After many years of deregulation in almost every national telecommunications market of the world it seems that governments believe we still need to be told what to do, constantly, almost like naughty school children. Regulation...

Cruisin' for a bruisin'

It’s been anything but smooth sailing for Australia’s National Broadband Network (NBN) but like the great ocean liners of years gone by, the A$43 billion behemoth keeps steaming forward through all weathers. It has managed to survive vigorous opposition...

Sense and sensibility.

Whether a sign that our industry is reaching some level of maturity or simply due to economic necessity, two fierce competitors last week joined forces to fend off potential competition. Telecom New Zealand (TNZ) and Vodafone New Zealand last week announced a surprise...

No neutrality in this war.

The biggest challenge facing attendees at MW Americas last week was which sessions to attend. Open discussion of topical subjects is the hallmark of TM Forum events and when our industry was clearly segmented into neat silos it was easy to stick to one stream and be...

Debunking 'developing market' myths

The wireless industry, or rather telecommunications in general, has a long-held belief that the developed markets lead the world in terms of technology rollout and innovation. The reasoning is simple: since new technology usually comes with a premium price tag, it is...

Sagging telco profits & stock values – who cares?

A very interesting news story originating from Bloomberg about telco stock values snuck under the radar recently. In essence it stated that the search for higher yields is driving the biggest rally in seven years for telco stocks, as investors ignore some of the...

Oh no – not another three-letter acronym!

We are all hung up just now on ‘monetization.’ It will also be a major theme at the upcoming TM Forum Management World Americas event in Orlando. I receive countless press releases on the subject and occasionally I get excited about what I’m reading. Today was one of...

Customer care as a revenue generator? I doubt it.

One of the more interesting pieces of news to come out of the Broadband World Forum in Paris this week was the statement from Telefonica de Argentina that it aims to turn customer care into a revenue-generating, value-added service by offering its customers in-depth...

Never-ending transformation

The idea that transformation projects are simply one-off events designed to modernize or update legacy internal process is daft. It would be like updating a mobile network to 3G then resting whilst competitors forge into the 3.5G and 4G worlds. However, there are CSPs...