Clouds rain on Amazon

If you were hoping to access Reddit, Quora, FourSquare, Hootsuite, SCVNGR, Heroku, Wildfire, parts of the New York Times, ProPublica and about 70 other sites last Thursday, you may have been out of luck. It was also no fault of their own that they went offline, some...

Apple violating my privacy? What bloody privacy?

Apple featured big in this week’s headlines. Firstly for its seemingly endless sales and profit performances and secondly for its ‘evil’ activities recording every iPhone’s location history in hidden file. Or course, the amount of evil actually being perpetrated...

Sharing sense & sensibility

First it was infrastructure sharing in markets as diverse as India and Indonesia where sensibility has outweighed competitive senselessness. The simple concept of sharing base station facilities and antenna masts will save operators millions of dollars per annum....

Do we invite regulation?

Singapore regulator, the Infocomm Development Agency (IDA), recently introduced a series of bold, even radical, measures to protect local mobile service consumers. The usual suspects – premium rate services (PRS) and data roaming featured, but IDA also launched...

Telcordia’s Pat McCarthy chats

Pat McCarthy from Telcordia interviewed at Mobile World Congress 2011 talks about the changes in the industry over the last twelve months and what is generating the most interest for the coming year.

Twitter, your new customer service rep!

Consumers now have a voice through social networking, and it can be a very loud voice indeed. Any industry that ignores its power, including the telecoms industry, does so at its own peril. Just as social networking is playing an ever-increasing role in national...