Cannibalization becomes a sticky issue

So, here’s a Wi-Fi calling service that allows customers to use the unlimited calls from their home phone talk plan on their smartphone – whether at home, at a friend’s, or even abroad.  As long as there’s a Wi-Fi connection, users will have the freedom to use their...

Held to ransom by digital criminals

In the old days, pre-digital that is, a popular extortion method involved the kidnapping of family members by heartless criminals who were then held to ransom until money was handed over. Worst-case scenarios saw body parts removed and sent back to prove how serious...

Telcos at the crossroads

Every industry sector and every business, at some stage or another, reaches a crossroads where a direction has to be taken and that decision could be critical in its survival. The telecom industry has had to navigate a number of crossroads in its relatively brief...

Seeking sense in censorship

The very thought of wholesale censorship of the internet by governments would appear abhorrent to many in this digital, hyper-connected era, but it hasn’t stop many from trying. Whether for religious, cultural, national security or citizen ‘protection’ reasons,...

Another app store bites the dust

Another nail has been hammered into the coffin of that great hope for mobile operators to fight back – the branded app store. As if the ill-fated demise of the GSMA led Wholesale Applications Community (WAC) earlier this year was not enough warning, some...