'Creative billing' is alive and well!

Who says creativity in billing is dead?  ‘Creative pricing’ strategies uncovered by Australia’s consumer watchdog Choice, has put paid to that. Not surprisingly, I guess, a number of international phone card operators have been found guilty of hitting...

iPhone – now for something completely different!

If you are getting a little jaded with all the favorable press surrounding the iPhone and how it has single-handedly revolutionized the telecoms industry then you will be happy to hear that somebody has taken a lot of time to debunk a number of iPhone...

Ballmer publicly admits screw-ups on Windows Mobile

It has been reported that  Microsoft’s chief executive Steve Ballmer has been criticising his own products, notably Windows Mobile at Microsoft’s Venture Capital Summit.  One can only wonder why it’s taken him so long. You would think that falling market...

Twitter investor sounds like a twit

According to one of its venture capital investors, Twitter’s path to profitability lies in charging for mobile use. In an exclusive interview with UK’s Guardian newspaper, Joi Ito, chief executive of Creative Commons, made some startling statements that appeared...

Should we poo-poo ARPU?

Every now and again the press raises that old chestnut about the value of using ARPU (average revenue per user) as a valid metric of service provider’s performance.  It’s usually on low news days!  It raises the question that if ARPU is not the right metric to...