Do we invite regulation?
Singapore regulator, the Infocomm Development Agency (IDA), recently introduced a series of bold, even radical, measures to protect local mobile service consumers. The usual suspects – premium rate services (PRS) and data roaming featured, but IDA also launched a review of its Quality of Service (QoS) framework for mobile telephone services with a view to [...]
Euro ‘bill shock’ days are numbered (or are they)?
The days of European ‘bill shocks’ are well and truly numbered. The most recent headline grabber being a German resident downloading a TV program while roaming in France facing a bill of €46,000 when he got home. But that’s all about to change and service providers will have to comply with ‘cut-off’ requirements by March [...]
‘Shocking’ billing survey results from Singapore
Leading messaging company, Acision, today revealed in market research commissioned by the company that over 90 per cent of postpaid mobile phone users in Singapore have experienced ‘bill shock’ locally or while roaming, especially when using mobile data services.
Shock! Horror! Australians overpaying for mobile roaming
Australians have just been told in a KPMG report that they are paying too much for international roaming! As if they didn’t know. Read article.