Is net neutrality neutered at last?

Is net neutrality neutered at last?

 

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Is net neutrality neutered at last?

January 17th, 2014 | No Comments

In a win for America’s biggest telecoms operators, a court has struck down as unconstitutional a ‘net neutrality’ rule that barred broadband internet providers from managing and controlling traffic over their own networks. The U.S. appeals court ruled that the Federal Communications Commission (FCC) lacked the authority to impose the rule requiring high-speed internet firms […]

Sponsored data damned

January 15th, 2014 | No Comments

Depending on where you stand, AT&T has either become the angel of mercy or the devil incarnate. Rarely have we seen so much vitriol emerging from the press over a data plan a telecoms operator has released. We are talking here about AT&T’s ‘Sponsored Data’ plans and you’d think, reading some of the rubbish being […]

Billing not quite dead, yet!

August 29th, 2013 | No Comments

I was fascinated to read in the recent Openet research paper, ‘Charging and Billing for the Digital Economy’ that 87 per cent of operators surveyed believed that billing systems would be replaced by real-time charging systems within the next four years. Those with reasonable memories may remember years ago when I boldly declared that billing […]

Glass not so rose-coloured

August 25th, 2013 | No Comments

I’m sure you all thought that Google Glass was developed to be the next big thing and generate billions of dollars in hardware and app revenues. You were probably right but the latest theories are exposing a trove of potentially massive revenue streams to supplement, even surpass those already existing. But before I get to […]

Disrupting disruptive cloud services

August 22nd, 2013 | No Comments

At a time when cloud-based services are being touted as the answer to everyone’s IT processing needs comes a series of big name disruptions. Last Friday Google had an unprecedented outage that only lasted two minutes but had the effect of killing off 40 percent of the world’s internet traffic in that short time. But […]

When will they grow up?

August 18th, 2013 | No Comments

For my sins I possess and use devices that have Apple iOS, Android and Windows operating systems. I could spend hours outlining the features, good and bad, of all of them but, quite honestly, none of them are perfect – for my liking anyway. However, one thing that consistently irks me about all of them […]

Bin laden with technology

August 15th, 2013 | No Comments

I remember reporting years ago on rubbish bins in public places that sent a message to base when they needed emptying. I thought it was a bizarre concept at the time until it was explained to me just how much time and money was being wasted on ‘truck rolls’ attending to bins each day that […]

It’s all about ‘now’ – even for billing

August 7th, 2013 | No Comments

I am in the process of writing a new ‘billing’ training course for the TM Forum to replace the existing ‘Introduction to Next Generation Billing.’ The more research I do the more it seems It seems that what was ‘next generation’ four years ago has already become ‘this generation’ in today’s billing scenario. Even the […]

Customer experience or customer engagement?

August 7th, 2013 | No Comments

CEM, or customer experience management, is one of those high visibility areas that everyone is aspiring to improve. There are so many interpretations of what the term actually means that it is not surprising it causes confusion in the marketplace. You might think you know what your customers want but history tells us that very […]

Google bucks the system

August 1st, 2013 | No Comments

So, it seems Google’s foray into WiFi provisioning leaps from ‘experiments’ in two US cities to helium-filled balloons over New Zealand and now to the sacrosanct coffee temples of Starbucks, all 7,000 of them in the USA. Are alarm bills ringing yet amongst network operators? They sure at AT&T that announced almost immediately the Google […]